Online Consultation & Fees

Vets, do you need a cancer case evaluated remotely?

It is often a challenging time for both veterinarians and pet owners when a pet is diagnosed with cancer. Understandably, many pet owners find themselves emotionally overwhelmed and seek information about their pet's prognosis and available treatment options. In some locations, a referral to a veterinary oncologist is readily available. However, there are instances when pet owners may not have immediate access to a veterinary oncologist.

At The Pet Oncologist, we offer veterinarians online pet cancer advice and support (Monday to Friday, 9 am to 3 pm AEST) from board-certified specialist veterinary oncologists, to provide the best possible care and recommendations for all species of pets with cancer. Our online veterinary oncology service is available to all veterinarians worldwide. Consultation reports are provided for all online cases.

For each initial online consultation, we will thoroughly review all the case information submitted, and provide veterinarians with a comprehensive written report with an interpretation of results, details about the cancer's biologic behaviour and prognosis, and multiple treatment options to cater to the individual needs of the pet and pet owners. We will also provide recommendations for your patient’s next diagnostic steps, and address any specific questions or concerns that you may have.

Follow-ups, chemotherapy protocols, handouts and drug information sheets, can be provided for an additional fee (see below).

Veterinarians can organise an initial online consultation by completing this 'SUBMIT ONLINE CONSULTATION' form. Alternatively, please click here to manually fill in this consultation form. Then please email this form, along with any attachments to info@thepetoncologist.com

Consultation Fees:

INITIAL CONSULTATION REPORT - click for sample report

• Standard: 3-4 business days $300

• Urgent: 1-2 business days $350

• Priority: Same-Day $450

  (excludes after-hours, weekends & public holidays)

REVIEW

• Follow-up: $100 per contact

  (includes urgent follow-ups & reviews >6 months)

• Brief Follow-up: $40 per contact

• Phone Call: $50 additional fee

  (available upon request)

Other Services:

• Chemotherapy Protocols: $50 each - click for sample

• Chemotherapy Drug Information Sheets - Handling, administration, side effects & safety: $15 each or $25 per protocol - click for sample

• Client Handout - Chemotherapy Drugs in the Protocol: $15 each or $25 per protocol - click for sample

• Client Dandout - Cancer Type: $15 each - click for sample

• Client Handout - Chemotherapy in Dogs & Cats: $15 - click for more information

• Client Handout - Handling Chemotherapy Medications at Home: $15 - click for more information

• Chemotherapy Reconstitution and Storage times: $15 - click for more information

• Guidelines for Safe Handling Cytotoxic Bodily Wastes in Veterinary Patients: $15 - click for more information

• Chemotherapy Flow Chart: $0

• Chemotherapy Body Surface Area (BSA) Chart: $0

• Chemotherapy Client Consent Form: $0

• Patient Drop Off Admission Form: $0

Terms & Conditions:

• All fees are in Australian dollars (AUD).

• Payments made within Australia are subject to a 10% Goods and Services Tax (GST).

• Customers located within Australia can make payments via direct deposit, PayID, direct debit, credit card, or PayPal.

• Overseas customers can make payments via credit card or PayPal.

• Payments via credit card incur a 1.7% credit card processing fee.

• An invoice will be generated and emailed to the treating veterinarian/veterinary hospital after the first consultation report or follow-up that month. The due date for payment is the 7th of the following month.

• Any follow-up consultations and advice within the month will be added to the same invoice.

• On the last day of each month, any unpaid amounts on the invoice will be finalised and re-issued. Payment must be made by the 7th of the following month to avoid late fees.

• Email reminders will automatically be sent 3 days before the due date, on the due date, and 7 days after the due date.

• Invoices unpaid more than 14 days after the due date may incur a $10 late processing fee. Additionally, The Pet Oncologist cannot provide any services to the veterinarian/veterinary hospital until unpaid invoices have been settled.

• Veterinarians can forward invoices directly to their clients. However, any unpaid invoices will be the responsibility of the veterinarian/veterinary hospital.

• If you would like to discuss a specific payment arrangement, please contact The Pet Oncologist.

• To assist you in accurately billing your clients for services provided by The Pet Oncologist, a link to your invoice showing a breakdown of fees will be included with each correspondence, at the bottom of the email.

Note:

• Regrettably, in compliance with veterinary licensing legislation and legal requirements, we cannot provide online pet cancer advice to pet owners. We offer online advice exclusively to your veterinarian, who has access to your pet's medical records and can physically examine and care for your pet.

• For pet owners seeking veterinary oncologist advice for their pet with cancer, please ask your veterinarian to contact us. The Pet Oncologist is a veterinarian-only service.

• Most pet insurance companies will cover The Pet Oncologist services. The policyholder will need to confirm the level of coverage with his or her insurance company.